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Payment Terms

LAST UPDATED 17th May 2024


1. Payment Methods:

We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

  • Bank Transfers (where applicable)

All payments must be made in the currency specified at checkout, typically AUD (Australian Dollars).

2. Payment Processing:

  • Payments are processed securely through our payment gateway providers. We do not store any credit card information on our servers.

  • Orders will only be processed once payment has been successfully received.

3. Pricing:

  • All prices are listed in AUD and include GST (Goods and Services Tax) where applicable.

  • Prices are subject to change without notice. However, once you have placed an order, the price will remain fixed for that purchase.

4. Currency Conversion Fees:

  • If you are making a purchase from outside Australia, your bank or credit card provider may charge you currency conversion fees. Please check with your financial institution for details.

5. Discounts and Promotions:

  • Discount codes and promotional offers must be applied at the time of purchase. They cannot be applied retroactively.

  • Some promotions may have specific terms and conditions, which will be outlined during the promotion period.

6. Payment Verification:

  • To prevent fraud, we may require additional information or verification before processing your order. This may include verification of your identity and billing information.

  • Failure to provide the requested information may result in delays or cancellation of your order.

7. Failed or Declined Payments:

  • If your payment is declined or fails to process, please check with your bank or payment provider to resolve the issue.

  • Orders with failed payments will not be processed until a successful payment is received.

8. Refunds and Cancellations:

  • Please refer to our Returns and Refunds Policy for details on how to request a refund or cancel an order.

  • Refunds will be processed using the original payment method. It may take several business days for the refund to reflect in your account, depending on your bank or payment provider.

9. Security:

  • We use SSL (Secure Socket Layer) encryption technology to protect your payment information during transmission.

  • Our payment gateways comply with PCI DSS (Payment Card Industry Data Security Standard) requirements to ensure your data is handled securely.

10. Payment Disputes:

  • If you believe there has been an error with your payment or you wish to dispute a charge, please contact our customer support team at as soon as possible.

  • We will work with you and our payment providers to resolve the issue promptly.

11. Contact Us:

  • For any questions or concerns regarding our payment terms and conditions, please contact our customer support team at We are here to assist you with any payment-related inquiries.

By making a purchase on our website, you agree to these payment terms and conditions.

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